Reputation Management Rule #1 – SHUTUP!

Posted on by

Socal Media MeltdownRule #1 of Reputation Management is to SHUT UP and calm down before you post any response to negative criticism.

If you break this rule you run the risk in making international headlines like the folks at Amy’s Baking Company in Scottsdale Arizona.

This video is is a preview for the recently aired Kitchen Nightmares TV show that started this social media blitzkrieg against Amy’s restaurant. However Amy’s disrespectful replies to comments just kept feeding the fire!

However this pales in comparison to the latest meltdown going on right now across all of Amy’s Baking Company’s social media sites like Facebook, Twitter, Yelp and even their Google Plus page for their business.

I’m going to skip posting any screen shots from Facebook right now as they are too vile, however here are some G-Rated comments from some of the other sites.

From Twitter


From Google Places


From Yelp


As having a lot of experience managing and cleaning up reputation management nightmares I can honestly say that Amy is NOT a client that I would ever want to work with, nor could she ever afford any professional service to clean up the mess she has made!

What are your thoughts and/or comments as to what is going on with Amy’s business and can her business survive?


Certified Master SEO Instructor by the Search Engine Academy and CEO and founder of SEO Training SW.
Roy Reyer
Roy Reyer
View all posts by Roy Reyer
Roy's website
VN:F [1.9.22_1171]
Rating: 0.0/10 (0 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

14th May 2013 No Comments

Leave a Reply

Your email address will not be published. Required fields are marked *






Webinar Replay How to Increase Conversions and Traffic to Your Website

October 16th, 2014


Warning: Use of undefined constant php - assumed 'php' (this will throw an Error in a future version of PHP) in /home/customer/www/ on line 55